Posts Tagged ‘Daniel Goleman’

Ecological Intelligence, Pt. 3: Radical Transparency Lost in Translation

Monday, October 5th, 2009

This is the third in a series reviewing Ecological Intelligence by Daniel Goleman. (Part 1 and Part 2) ecointelcover

Ecological Intelligence should really have been titled “Radical Transparency”. The central theme of Ecological Intelligence is how radical transparency can and will change everything. When consumers can know the footprint of a product — not merely the carbon footprint — but the full enviro-footprint of every stage from extraction of materials, to converging of materials to production to packaging to shipping through use and disposal for every component of every product (at least for mass produced products) than consumers will begin choosing the better choices from an environmental perspective. Companies, to survive and thrive, will begin to respond to the consumer clatter and make better products. Hence, less impact on the environment.

Goleman suggests the same will be true on other values — social justice like labor practices. And health issues.

This process, Goleman argues persuasively, is not only the best, most effective, most powerful way to effect change — it’s the only way to real change.

Goleman holds up as perhaps the most promising example of Radical Transparency at work, the Good Guide, a beta site accumulating an impressive amount of data about many products — though it’s just a beginning — and assigning to a product an overall Good Guide rating based on three composite scores: Health, Environment and Society — roughly translated to Nutrition/Health, Environment, and Social Justice. All the issues of what is “Good” are reduced to three numerical scores on a scale of 100.

Good Guide has done an impressive amount of work which yields impressive results, especially given its self-proclaimed “beta” status. And it envisions even more: Imagine strolling the supermarket aisles, using a phone app that scans a product bar code and instantly retreives these three simple scores — or simpler yet, one overall score that tells you which is Good, which is Better, which Best.

Sounds simple? Too Good to be true? My take: this is too much information funneled to such a fine laser point that one is blinded by the light.

With regard to the eco-issue like Life Cycle Assessments of a product, I defer to the scientists in an almost religious way. When it comes to the Social Justice issues, they are so complex in the ways that human interactions, institutions, emotions, and behavior can be, that they are nearly imponderable. Policies versus practices. Good intentions versus unforeseen consequences.

But with regard to health and nutrition issues, the science is nearly counterproductive and what remains is largely political. On the issue of nutrition and health, I’m an amateur, but I try to follow it — personal interest, you might say. But following the science as filtered through the media is a little Alice in Wonderland. There’s the slow food movement, the whole foods movement, vegans, traditional medicine (which, after years of warning us against the evil Saturated Fats is showing a chink in even that claim.)

It’s not hard to eat a clean, healthy diet, once you decide what you believe in.

Reducing all the issues to a single 2-digit number really becomes absurd — wool-over-the-eyes stuff. Here’s an example.

I wrote to Good Guide with a query. Here’s the gist of what I wrote, with bracketed phrases newly added:

“When I learned of your service in Ecological Intelligence, I was really excited because it sounded like the scientific version of what we try to do anecdotally at Elegant Roots. But when I went on your site today, I was disappointed at how some of the ratings. [case in point -- the Yogurt ratings]

“You’ve given Silk [soy] Yogurt a 9.5 on nutrition though it has ingredients that include Cane Juice (read “sugar”), Unmodified Tapioca Starch, Dextrose (which the Center for Science in the Public Interest (CSPI) says to cut back on. Tricalcium Phosphate, and ??Natural Flavors?? [whatever they are].

“You’ve given Yoplait Lite Smoothie an 8.4 on nutrition with ingredients including Fructose (per CSIP: ‘large amounts increase triglyceride (fat) levels in blood and, thereby, increase the risk of heart disease. Large amounts consumed on a regular basis also may affect levels of such hormones as insulin, leptin, and ghrelin, that regulate appetite, thereby contributing to weight gain and obesity.’), Modified Cornstarch, Gellan Gum, Potassium Sorbate, Added To Maintain Freshness, and !!Artificial Flavor!!, Tricalcium Phosphate, and Sucralose.

“Meanwhile Nancy’s Nonfat Organic Plain Yogurt gets only a 7.0 for nutrition when all it is made from is nonfat milk and yogurt cultures. That’s it.

“And Straus Whole Milk Yogurt, made only of Pasteurized Organic Whole Milk and Living Yogurt Cultures, gets only a 4.8!

“Merely because it is whole milk and has some saturated fat? It’s organic [from pastured cows]! And it’s a clean whole food. [Still, Good Guide scored it only Medium on sugars despite that it has no sugar except that which occurs naturally in milk. [Naturally occurring Sugar, bad. Saturated fat, bad. Modified cornstarch, fine. added fructose, no prob.]

“Obviously these ratings are full of subjective judgments not based on conclusive science. It casts doubt on all the ratings. Please help me understand.”

I never received any response.

Maybe this simple is too simple. Not all these issues are reducible to quantification despite the best efforts of talented scientists.

One kind of transparency leads to a new kind of opacity. The tyranny of too much information simplification.

Right now I’m diving into a plain, organic yogurt despite the obvious health risks.

Later.

Don’t Make Eco-Perfect the Enemy of Eco-Good

Wednesday, August 5th, 2009

Twitter led me to an interesting blog likening environmentalism to religion: “Green Angst: why being green is like being religious”: The Clean Hippie

“This blog is supposed to be about being green and being normal at the same time. But a true environmentalist doesn’t buy anything but necessities. I’m sorry, but I like to shop, to blow dry my hair, to indulge in fried food every once in a while with friends!

“I don’t know how to do this yet, to walk that line. It’s what I’m going to have to work through. And that is what this whole blog is about!”

I couldn’t resist throwing my two cents in on this. Here’s my comment:

As far as being green and being normal — There’s no such thing as a No Impact life. Anybody who has a cell phone, a computer, has a book published, who eats, etc., has an impact. No Impact can only be a euphemism for a Sustainable Impact Life. Check out Daniel Goleman’s Ecological Intelligence. [and check out the series of blogs here about Ecological Intelligence] Most impacts are hidden from us.

Bottom line — there’s no reason you can’t blow dry your hair. Don’t let yourself be hostage to the imagined judgmental reaction of somebody who is probably carrying a fully charged iPhone and laptop, etc., who takes a hot shower, even if he/she only takes public transportation, or only rides a bike, these all cause an Impact.

And enjoy some fried foods once in a while with friends. Nutritional science has not finally determined even such things as the health effects of saturated fats. Just do it in moderation — once in a while. In some restaurants, in a nod to transparency, they’ll even disclose what kid of oil they use. Go to those restaurants — patronizing the ones with transparency is having a positive impact.

We designed Elegant Roots struggling with exactly these issues. ElegRoo Values. Our motto is: Buy Less But Buy Better. When you shop, if you “vote” with your dollars for purchases that align with your values, you will be encouraging manufacturers to improve their products. And you will be rewarding those who are doing good things.

Those manufacturers are often small and they are pursuing a green or socially responsible vision and they need the support. Hence, you’re Buying Better. Supporting the visions of eco and socially responsible artisans/designers/small businesses is our mission at Elegant Roots. And we present their products with transparency, so shoppers can make informed choices. Check out our Designer Profiles. That’s why we present Gifts with Style and Relevance.

We shouldn’t make the perfect the enemy of the good — in other words, take steps to do better, recognizing that no one who is breathing can be perfect. But the better we do, multiplied by, say, a billion, makes a big impact.

Later.

Ecological Intelligence, Part 2

Tuesday, June 30th, 2009

I find myself wanting to quibble with Goleman. Maybe it’s because I’ve cast myself as a “book reviewer” and I’m under some obligatory contentiousness. Or maybe I’m just argumentative by nature — but when Goleman introduces the subject of Life Cycle Assessment (more on LCA later) by the ancient chariot story and concludes that the chariot is merely an illusion, I’m in full quibble mode.

The Visudhimagga, a 5th century Indian text, we are told, poses a riddle: “precisely where is what we call a ‘chariot’ located? Is it in the axles, wheels, the frame?” The answer is “nowhere” since what we mean by “chariot” is a mere temporary arrangement of its components: “It’s an illusion.” Until it runs over you; then your pain says “that was no illusion.”

I prefer the representation of synergy presented by George Leonard in Mastery. Leonard uses the example of the radio, another amalgam of parts, to suggest that the schematics of the radio are every bit are “real” as the functioning radio (and better in the sense that schematics are easier to modify and more effective at transmitting the details of the notion). And, if the schematics are as real as the radio, then the idea of the radio is also as real.  For LCA, there is power in Leonard’s presentation.

Every product we purchase is comprised of many components, each with its own set of industrial processes for extraction, synthesis, packaging, shipping, combining, and disposal. Each process for each component has a measurable environmental impact.  For the glass jar for pasta sauce, for example, there are 1,959 distinct component processes. For the Zulu baskets offered by Elegant Roots, for example, there are far fewer; there is the native grasses harvested by hand, the ilala palm leaves harvested by hand, the fruit and vegetable dyes harvested locally, yes, by hand, and there is the hand weaving — all accomplished in the weaver’s locale. Of course, the one-of-a-kind museum quality basket by Laurentia Dlamini exists in another category from mass produced glass pasta sauce jars. The same is true for the hand-brushed yak down, hand-knitted into a soothingly soft, undyed baby hoodie by Shokay.

For industrial products, though, the LCA can show us the true effects of what we buy and use. Even recycling warrants scrutiny, simply so we see the effects of how we’re doing things. If LCA information were available to all of us, we’d see that “green” and “eco-friendly” are charged terms. “Greenwashing” is the labeling a product “green” by focusing on only a single, or very few, of the hundreds or thousands of a product’s component processes.

The danger of Greenwashing, Goleman suggests, is that we are lulled into thinking we’ve done all we need to do if we buy an organic cotton t-shirt. That’s paternalistic. And it makes the good the enemy of the perfect. Just give us the information, we can deal with it.   This fear is, “don’t feel good about what you’re doing because it can never be enough.”  But every little thing we do when multiplied by a billion makes a difference. And feeling good about doing one thing, under the principles of positive reinforcement, should encourage us to do more good things — feeling good is a strong positive reinforcer, so we will repeat the behavior. So, hey, feel good all the time.

Want to feel even better, buy organic cotton shirts for baby that are not bleached or dyed. EvokeBaby’s Grow with Me Set

Buy Less But Buy Better. That’s the motto at ElegRoo.

I’m finished quibbling with Goleman. Let’s end on a note of complete agreement: “Green” is best used as a verb. “Green is a process not a status.” We’ve got to be thinking about “greening” every step in a product’s value chain.

Later.ecointelcover3

Ecological Intelligence Review, Part 1

Thursday, June 25th, 2009

ecointelcoverWelcome to a running review of Daniel Goleman’s newest book, Ecological Intelligence: How knowing the Hidden Impacts of What We buy Can Change Everything.

What’s a “running review”? I’m going to post impressions as I read the book. Not chapter-by-chapter necessarily, but a series nonetheless, a serialized book review. You can discover it with me.

In service of full disclosure, I’m starting with a positive bias toward the book. I always hear good things about Goleman’s most famous books — the Emotional Intelligence series, but I’ve not read any. More influential on creating my favorable bias is the almost shockingly parallel themes seemingly presented in Ecological Intelligence to those around which we conceived and designed ElegantRoots.com, or ElegRoo as we affectionately call it.

Here goes — chapter 1. Goleman begins with “Our world of material abundance comes with a price tag, a toll on the planet, on consumer health, on the people whose labor provides our necessities and comforts. Every thing we buy and use has a history and a future, largely hidden from us. Like a shadow attached to everything we buy, there is a web of impacts from extraction and/or concoction to manufacture, transport, use and disposal.

This premise is undeniable. When it comes to our purchases, we are ignorant of the consequences of our choices. If we recycled our aluminum soda cans and our plastic water bottles, as we should, we have recognized a need to mitigate the consequences of our purchases, but still, we don’t really know the consequences of either our purchase or our recycling efforts. The reason for our ignorance isn’t nefarious.

“Ingenious combinations of molecules, never before seen in nature, concoct a stream of everyday miracles.” But the processes of extraction, production, transport, disposal, etc, were largely created in an innocent time when we could afford to be blissfully ignorant of the adverse impacts of these processes. This leaves us with a material legacy inherited by the decisions and inventions of a now past industrial age. Yesterday these processes might have made utter sense, but no more.

We can no longer afford to leave the chemicals and processes unexamined.

Here’s an example:  Melamine, the hazardous chemical that poisoned our pets in the US and poisoned babies in China, makes its way into baby formula in North America. Tests of the formula packaging and containers come back negative. So, how could melamine move from farm fields to formula? Officials are uncertain, but suggest “that milk from cattle exposed to cyromazine (an insecticide) may contain melamine.” That theory still does not explain how melamine wound up in samples of soy milk that Health Canada also tested. Last year, Stephen Sundlof of the U.S. Food and Drug Association assured the public that low levels of melamine, such as those found in the Canadian formula, are “safe” for infants. Reported by Julie Karceski. http://www.emagazine.com/view/?4709

Can we afford any longer to leave unexamined the processes we’ve created to bring infant formula or soy milk to the shelves of our supermarkets?

In Ecological Intelligence, Goleman looks at “the sense in which we can, together become more intelligent about the ecological impacts of how we live — and how ecological intelligence, combined with marketplace transparency, can create a mechanism for positive change.”

This is what ElegRoo is all about. We’re concerned with ecological impacts as well as social impacts. We provide transparency as fully as we can through our Designer Profiles and “our four Ws”. We want to lead a commercial revolution that teaches consumers to ask Who, What, Where, Why and then vote with their purchasing dollars to better “align our decisions with our values.”

Goleman introduces a transparency more clinical and scientific than ElegRoo is presently capable of offering. He calls it calls “radical transparency.” The science of Industrial Ecology combines chemistry, physics, and engineering “to quantify the impacts on nature of man-made things.”

This next wave of information “will reshape the marketing environment” creating massive shifts to greener, cleaner technologies and products.

But is Goleman engaging in prediction, argument, wishful thinking, or naivete? Or a bit of each? There’s always a lot of resistance to change. Lots of resistance to taking responsibility (see global warming “debate”). Even many who accept the need for change are hooked on the convenience that blissful ignorance seems to allow. On the plus side, there seems to be more movement all the time toward green concerns. Let’s hope it’s not another example of main stream big business co-opting green concerns into just another trend to be discarded in its turn with all the other fashions.

Goleman hits another concept that deeply tracks what ElegRoo is all about. “The business rule of thumb in the last century — cheaper is better — is being supplemented by a new mantra for success: sustainable is better, healthier is better, and humane is better, too.”

This fits perfectly with ElegRoo’s theme that people should “Buy less, but buy better.”

“Cheaper is better” leads to two consequences: we buy too much because we can; and “cheap-as-possible” things are ultimately unsatisfying — like a bag of chips, you eat too much because you never get satisfied. “Buy less, Buy Better” would have people buying things that have meaning because they had meaning to the people who designed, created, crafted, and delivered them. Take a handmade Zulu basket or a lavender spa set made by the family who grew the organic lavender. Meaning lasts. At Elegant Roots, we strive to offer gift choices that are as meaningful to recipient and creator as the sentiment of the giver.

Enough about Chapter 1 (all of 11 pages long).

Later.

Ecological Intelligence

Friday, May 1st, 2009

Something new for something special: a running book review for a book that appears it might be a manifesto for Elegant Roots.

Cynthia and I first heard about Daniel Goleman’s new book before it could be called by name — when he was still writing it. This was well before Elegant Roots was up and functioning. We went to NY to scout for our first products and met jewelry designer Stephen Estelle, a French and Tibetan speaking Montana Buddhist cowboy educated at the Sorbonne. Fascinating person. Striking designs. Great story.

We explained our Elegant Roots concept to Stephen — eco-friendly and socially responsible gifts presented with Story — transparency. By telling the story of the product and designer, we wanted to make personal connections between gift maker, gift giver and gift recipient.

And we wanted to foster nothing less than a commercial revolution where consumers would want to know, would demand to know, the Who, What, Where, and Why of a product — aware that they “vote” with their dollars on issues of environment and worker conditions. And “voting” on a product purchase should be based on enough information that they could have peace of mind in their selections — informed consent.

Stephen asked if we had heard of Daniel Goleman. Cynthia knew right away — he had written the book Emotional Intelligence, a favorite of hers. Well, Stephen said, Daniel is writing one right now about how consumers need to know the back story of what they buy.

Months passed as we worked hard to get ElegantRoots.com up and running. We’re kicking ourselves now, but we never tried to contact Daniel Goleman to see where our ideas might overlap and what synergies might be presented.

Then, this April, we saw Daniel interviewed on TV about his new book: Ecological Intelligence. The subtitle got us excited about the book and its parallels with Elegant Roots: “How Knowing the Hidden Impacts of What We Buy Can Change Everything.” Exactly!

I’m going to start Daniel’s book tonight and I will blog as I go through it — a running book review.

Check it out.